Please read our Billing Terms and Conditions carefully before placing an order. By shopping with us, you agree to the terms outlined below.

Order Confirmation

Once your payment is successfully processed, you will receive a confirmation email with all the details of your order. Please check this email carefully and contact us immediately at contact@elisoya.com if there are any errors.

Cancellations and Modifications

Orders can only be canceled or modified before they are processed for shipment. Once shipped, changes cannot be made. If you need assistance, contact us at contact@elisoya.com as soon as possible.

Pricing and Currency

All prices are displayed in USD (United States Dollars). Elisoya reserves the right to adjust prices without prior notice. Shipping fees, taxes, or additional costs will be calculated during checkout where applicable.

Payment Methods

We accept the following payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Online Payments: PayPal

Payment Processing

Payments are securely processed through PayPal to protect your financial and personal details. Your payment method will be charged immediately after checkout.

Billing Information

To avoid delays or cancellations, please provide accurate billing details, including your full name, address, phone number, and a valid payment method.

Refunds and Returns

For refund and return information, please see our Return Policy section.

Disputes

If a payment-related issue arises, contact us at contact@elisoya.com. We will work with you and the payment processor to resolve the matter promptly.

Thank you for choosing Elisoya! We are dedicated to offering a secure and hassle-free shopping experience.


Elisoya
Elevating Home Decoration Since 2023