At Elisoya, your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and utilize our services.

Information We Collect

Personal Information

We collect personal information you provide when you create an account, place an order, or contact us. This may include:

• Name
• Email address
• Mailing address
• Phone number
• Payment information

Non-Personal Information

We automatically collect non-personal data when you visit our site, such as:

• IP address
• Browser type
• Operating system
• Referring URLs
• Pages viewed
• Date and time of visits

How We Use Your Information

We use your information for the following purposes:
Order Processing: To process and fulfill orders, including confirmations and shipping updates.
Customer Support: To provide assistance and respond to inquiries.
Marketing: To send you promotional updates about our products and services (opt-out available anytime).
Improvement: To enhance our website, services, and product offerings based on feedback and user behavior.
Security: To detect and prevent fraudulent activity and ensure website safety.

Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with:
Service Providers: Trusted third-party providers who assist in website operations and customer service. These parties must agree to keep your data confidential.
Legal Requirements: Law enforcement or government agencies, when required by law or to comply with legal processes.
Business Transfers: In case of mergers, acquisitions, or sales of company assets, your data may be transferred to new ownership.

Data Security

We implement robust measures to protect your personal information, including:
Encryption: Payment details are encrypted using SSL (Secure Socket Layer) technology.
Access Controls: Only authorized personnel have access to your personal information.
Regular Audits: We review and update our security practices periodically.

Your Rights

You have the right to:
Access: Request a copy of your personal information.
Rectification: Request corrections to any inaccurate or incomplete data.
Deletion: Request the deletion of your data, subject to legal obligations.
Opt-Out: Decline marketing communications at any time.

To exercise your rights, contact us at [email protected].

Cookies

We use cookies to improve your experience. Cookies store small data files on your device, helping us remember preferences, track site usage, and enhance functionality. Disabling cookies in your browser settings may limit site features.

Third-Party Links

Our website may include links to external sites. We are not responsible for their content or privacy practices and recommend reviewing their privacy policies before use.

Policy Updates

We may revise this Privacy Policy periodically. Changes will be posted on this page and take effect immediately. We encourage you to review this page regularly for updates.

Contact Us

If you have questions about our Privacy Policy, please reach out:
Email: [email protected]
Address:
In the United States: 4534 Lizzy Dr, Dallas, TX 75211
In the United Kingdom: 248 Tennal Road, Birmingham, England, B32 2HJ

Thank you for trusting Elisoya. We are committed to safeguarding your privacy and ensuring a secure shopping experience.

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Elisoya
Elevating Home Decoration Since 2023